FAQ - Stevie AI - Agile consultant

What is Stevie AI?
     Answer: Stevie AI serves as an advanced co-pilot to assist you on your Scrum and Agile journey. Built on OpenAI's sophisticated Large Language Model, Stevie AI specializes in offering precise and reliable assistance for queries related to Scrum framework and Agile values, principles, and practices. Designed with a focus on credibility and accuracy, it sources solutions and guidance from trusted authors within the Agile community.

How Does Stevie’s Interface Function?
     Answer: Stevie AI offers two distinct interface modes to cater to diverse user needs:

• Quick Answer Mode: In this mode, users can pose a question and promptly receive a succinct yet thorough response directly addressing their query.
• Conversational Mode: This mode showcases Stevie AI's strength in providing a more interactive experience. The interface is designed to grasp the subtleties of the user's challenges through an engaging dialogue. It achieves this by posing follow-up questions and then formulating comprehensive answers, ensuring a deeper understanding of the user's needs.

Regardless of the chosen mode, Stevie AI ensures that all responses are substantiated with expert opinions and authoritative references from industry leaders. Additionally, it provides links to these sources along with details about the authors whenever such information is available, enhancing the reliability and transparency of its assistance.

How Does Stevie AI Differ from Basic ChatGPT or Google Search?
     Answer: Stevie AI distinguishes itself from basic ChatGPT and Google search in several key ways:

• Targeted and Specific Answers: Unlike the broader search results from Google, which often require sifting through multiple articles to find relevant information, Stevie AI delivers focused responses directly tailored to your specific question. This approach saves time and increases efficiency by eliminating the need to decipher generic content.
• Accuracy and Reliability: Stevie AI stands out for its commitment to accuracy, addressing the common issue of 'hallucination' found in general-purpose models like ChatGPT. While ChatGPT offers competent responses, it may not always distinguish between accurate and inaccurate concepts due to its broad exposure to various sources. Stevie, on the other hand, relies on a curated selection of content from trustworthy sources, ensuring the reliability of its answers.
• Credible References with Hyperlinks: Stevie AI enhances its responses by providing references to credible resources, complete with hyperlinks for further exploration. This feature is enabled through agreements with various authors in the Agile community, allowing Stevie to use their content. Each time such content is utilized, Stevie acknowledges the source with hyperlinks. Additionally, it provides information about the authors and their services, offering users the opportunity to delve deeper into the topic and explore related services.

Is My Information or Questions Shared with OpenAI, and How Can I Protect My Information?
     Answer: Your privacy and the security of your information are paramount when interacting with Stevie AI. Here is how we ensure your data remains protected:

• Minimal Information Collection: We only gather the essential information necessary to facilitate your interaction with Stevie, ensuring minimal data collection.
• No Sharing of Personal Information: Your personal details are not shared with OpenAI or any other third parties. We respect your privacy and maintain strict confidentiality.
• Exclusive Use of Questions: The questions you ask are not disclosed to other customers. They remain exclusive to your interaction with Stevie.
• Anonymized Interaction with OpenAI: While we do need to include your restated question in the API call to OpenAI for processing, this is done in a way that safeguards your identity. Questions sent to OpenAI are linked to Stevie’s account, not your personal information. OpenAI's contractual agreement ensures they do not use these questions for any other purpose.
• Cautionary Measures: Despite our rigorous privacy measures, we advise against sharing any proprietary or sensitive information with Stevie. This is an extra step to ensure your absolute peace of mind.

Your trust is our top priority, and we are committed to maintaining the confidentiality and integrity of your data throughout your use of Stevie AI.
How Does Stevie Work?
     Answer: Stevie operates in a manner akin to an expert in a specialized field, such as Organizational Change Management. Let's break down this process using an analogy of how an expert works, and then relate it to Stevie’s functionality:

• Initial Inquiry: When a client or individual poses a question or presents a problem, it's akin to the initial interaction with Stevie. Just like an expert uses their language skills to comprehend the query, Stevie employs its advanced AI capabilities to interpret your question.
• Problem Understanding and Articulation: An expert draws upon their knowledge and experience to identify the underlying issues, often asking follow-up questions to gain a deeper understanding. Similarly, Stevie uses its programming to grasp the essence of your problem, potentially asking clarifying questions for better comprehension.
• Memory Search for Relevant Information: Just as an expert mentally searches their knowledge base and past experiences for pertinent facts, Stevie sifts through its vast database of curated content, selecting information relevant to your query.
• Formulation of an Answer: Upon gathering the necessary information, an expert constructs a response. Stevie, too, synthesizes the information it has gathered to formulate a comprehensive answer.
• Interactive Dialogue and Feedback Incorporation: Experts often ask additional questions to refine their understanding and adjust their responses based on client feedback. Stevie mirrors this approach with its conversational mode, allowing for an interactive exchange that refines its responses in real-time.

While these steps might not always occur in a linear sequence, the overall process is dynamic and context-driven. In the case of Stevie, as it asks follow-up questions and interacts with you, it continuously builds a context. This context is crucial as it helps Stevie categorize your query and generate an accurate, tailored response.

In summary, Stevie emulates the working style of an expert by combining its advanced AI capabilities with a methodical, interactive, and context-aware approach to problem-solving. This ensures that the answers provided are not only accurate but also highly relevant to your specific situation.

Note: Stevie uses OpenAI as its back end Large Language model.
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